hhi77 Privacy Policy

When you create a hhi77 account, we collect the following information:

• Full legal name and date of birth (to verify age eligibility).
• Bangladesh mobile phone number (primary contact and OTP delivery).
• Account credentials (username and encrypted password — we never store passwords in plain text).
• KYC documents (national identity card or passport), collected when identity verification is required.

When you make deposits or withdrawals, hhi77 processes payment data including:

• Mobile wallet account number (bKash, Nagad, Rocket, or Upay) or card details (Visa/Mastercard — card numbers are tokenised and never stored in full).
• Deposit and withdrawal amounts, timestamps, and transaction reference numbers.
• Account balance history and bonus transaction records.

When you visit and use the hhi77 Platform, our servers automatically record certain technical data, including your IP address, device type, browser type and version, operating system, referring URL, pages visited, time spent on each page, and game activity logs. This data is collected for security monitoring, fraud detection, platform performance analysis, and to help us improve your experience. It is not used to identify you personally beyond what is necessary for the above purposes.

Your registration data, transaction data, and account activity data are used to create and maintain your hhi77 account, process deposits and withdrawals, settle bets and game outcomes, deliver promotional offers you are eligible for, and respond to customer support enquiries. Without this data, we cannot provide the Platform to you.

hhi77 uses your personal data to verify your identity at registration, during KYC reviews, and prior to large withdrawals. We also use technical and behavioural data to detect and prevent fraudulent account activity, money laundering, bonus abuse, and multiple account creation. These controls protect both the Platform and all legitimate players on it.

hhi77 processes personal data as necessary to comply with applicable anti-money laundering (AML) obligations, age verification requirements, and any other legal obligations that apply to our operations. Where we are required by law to disclose personal data to a competent authority, we will do so in accordance with that legal obligation and will notify you where permitted by law.

hhi77 uses aggregated and anonymised usage data to analyse Platform performance, understand how players navigate the site, identify technical issues, and improve the overall user experience. This analytics activity does not involve processing your personal data in a way that identifies you individually — it operates at a population level across all Platform users.

To process deposits and withdrawals, hhi77 shares the minimum necessary payment data with our payment processing partners, including mobile wallet operators (bKash, Nagad, Rocket, Upay) and card payment processors. These partners process payment data solely to execute transactions on your behalf and are contractually prohibited from using your data for any other purpose.

hhi77 integrates games from third-party game providers. When you play a provider-supplied game, that provider's system processes your game session data (including bet amounts and outcomes) in real time for the purpose of operating the game. Game providers are not permitted to use session data to identify you personally or to market to you directly.

hhi77 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law, or where we reasonably believe disclosure is necessary to prevent serious harm or to protect the rights of hhi77 or third parties. Where legally permitted, we will notify you of such a disclosure.

In the event of a merger, acquisition, restructuring, or sale of all or part of hhi77's business, your personal data may be transferred to the acquiring entity as part of that transaction. In such an event, hhi77 will use reasonable efforts to ensure that the acquiring entity adopts privacy practices consistent with this Policy, and will notify registered players of any material change to how their data is handled as a result.

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device on subsequent visits and to remember certain preferences or session information. hhi77 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). All cookies set by hhi77 are first-party cookies — we do not use third-party advertising cookies.

hhi77 uses cookies for the following purposes: (a) Essential cookies — to keep you logged in during your session, maintain your account security, and enable core Platform functionality. These cannot be disabled without breaking the Platform. (b) Performance cookies — to collect anonymised data about how players use the Platform, which pages are visited most, and where errors occur. This helps us improve the site. (c) Preference cookies — to remember your language and display preferences between sessions.

You can control and delete cookies through your browser settings. Most browsers allow you to block all cookies, block third-party cookies only, or clear existing cookies. Please note that disabling essential cookies will affect the functionality of the hhi77 Platform — some features, including account login, may not work correctly if essential cookies are blocked. Detailed instructions for managing cookies are available in your browser's help section.

You have the right to request a copy of the personal data hhi77 holds about you. To make an access request, contact our support team at [email protected] with the subject line "Data Access Request". We will respond within a reasonable timeframe, after verifying your identity to prevent unauthorised disclosure.

If you believe any personal data hhi77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly through your account settings. For information that cannot be self-corrected (such as KYC documents on file), contact our support team with the correct information and supporting documentation.

Subject to our legal retention obligations (including AML and KYC record-keeping requirements), you have the right to request deletion of your personal data when your hhi77 account is permanently closed. We will delete or anonymise your personal data to the extent we are not legally required to retain it. Data we are legally required to keep (such as transaction records for AML compliance) will be retained for the minimum required period and then deleted.

If you have consented to receiving promotional communications from hhi77 and no longer wish to receive them, you may withdraw that consent at any time by contacting our support team. Once you have opted out, hhi77 will cease sending you promotional messages. Note that you may still receive service-related communications (such as security alerts, withdrawal confirmations, and KYC notices), as these are not marketing communications and are necessary for the operation of your account.

To exercise any of the rights described above, contact the hhi77 support team at [email protected]. Please include your full name and the registered mobile number associated with your account so we can verify your identity before processing your request. hhi77 will not charge a fee for handling data rights requests made in good faith.